This page offers access to examples of local policies and procedures that organisations have been willing to share. They are not in any particular order:
- This toolkit was developed at Coventry University for use by service users, carers and staff. It contains many useful resources.
- The University of Sunderland have produced a service user and carer handbook here and a parallel staff handbook on Patient, Carer and Public Involvement here.
- Groundrules for service users and carers to observe in meetings. In some organisations, people take turns to read out their groundrules at the start of each meeting.
- Some universities have developed a strategy document and action plan for strengthening service user and carer involvement in nurse education. For example, at the University of Southampton, the strategy was co-authored by their Experts By Experience group. The University of Essex has developed a Service User Engagement Ethos and Keele has a strategy.
- Wider policy documents should also include references to service user and carer involvement, and this has happened at the University of Lincoln.
- To get a sense of history, strategies have been developed since the early 200s.
Examples
- This strategy document at Southampton was co-written by members of the Experts by Experience group
- At the University of Central Lancashire the Business Plan was co-written with service users.
- At the University of Lincoln, programme handbooks include reference to service user and carer involvement.
- A role description for lay advisers to medical training was developed by Wessex. While it relates to doctors rather than nurses, it provides a helpful reference point.
- The strategy developed by the Open University is here.
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